Shipping & Returns

Shipping:

We offer free shipping for all orders in the USA, including Alaska and Hawaii. Please note that we do not deliver to P.O box addresses.

Return:

If you are not completely satisfied with your purchase you may return your item within 30 days for a full refund. The buyer will be responsible for the return shipping. Please note the rug pads are non-refunding. Please contact us before returning your item. You can reach us at +1 (877) 707-7847

Our Packaging Process

We want our customers to see our step-by-step packaging process as depicted below. Please keep in mind that your product will arrive in a waterproof cover.

1. We begin by laying out the rug on a flat surface.
2. Next, we fold the long side in half.
3. Followed by another fold to the middle.
4. Then by another fold to the middle.
5. Subsequently, we begin to roll the rug, completing the rolling process.
6. The rolled rug is then placed into heavy-duty waterproof plastic wrap.
7. Heavy duty wrapping process.
8. This picture is an example, the actual size differs to the order you have made.